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Privacy Policy

Evervine Medical Aesthetics is committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how information is collected, used, stored, and protected when you use our website, book services, or make a purchase.

Information We Collect

We may collect and process the following types of personal information:

  • Name, email address, phone number, and contact details

  • Billing and payment information processed securely through Wix

  • Appointment and booking details

  • Purchase history and order details

  • Messages sent via contact forms or live chat

  • Technical data such as IP address, browser type, device information, and cookies

How We Collect Information

Personal data may be collected when you:

  • Book an appointment through our website

  • Place an order in our online shop

  • Download or purchase digital products

  • Submit a contact form or communicate via live chat

  • Browse the website, which may collect cookies and usage data

How We Use Your Information

We use your personal data to:

  • Provide and manage appointments and services

  • Process payments and orders

  • Deliver physical and digital products

  • Communicate regarding bookings, orders, or enquiries

  • Improve website functionality and user experience

  • Meet legal, regulatory, and professional obligations

Payments

All payments are processed securely through Wix. Evervine Medical Aesthetics does not store or have direct access to full payment card details.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve performance and user experience. Cookies may be used for essential website functionality, analytics, and service optimisation.

You may manage or disable cookies through your browser settings. Disabling cookies may affect certain website features.

Third-Party Services

We may use trusted third-party services such as booking tools, analytics, or communication features provided through Wix. These services process data in accordance with their own privacy policies.

Evervine Medical Aesthetics is not responsible for the privacy practices of external websites or third-party platforms linked from our site.

Data Sharing

Personal information is not sold or rented to third parties. Data may be shared only where necessary to:

  • Process payments and bookings

  • Comply with legal or regulatory requirements

  • Protect our rights, safety, or property

Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your personal data where applicable

  • Withdraw consent for certain data processing activities

Requests can be made by contacting us using the details below.

Data Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page.

Contact Information

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact:

Evervine Medical Aesthetics
Email: info@evervineaesthetics.co.uk
Phone: +44 7442 917832

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